Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Paige H
Neo car sales was great from the start, everything was sorted instantly and went to plan from start to finish. We went to view the car, put the deposit down and josh even sorted out the extra bits I wanted doing to the car. He responded instantly to emails and calls and made the whole experience so convenient and easy. Would really recommend!!
Matthew T
I bought my vehicle during the second lock down. I needed a reliable car ASAP and wanted to view the car I bought. NEO followed all lock down rules, which meant I couldn't view or test drive the vehicle. Normally I'd have walked away but I was advised to watch the video presentation of the vehicle. I was told I could return the car within 14 days, no questions asked, if I wasn't happy with the description or the car. I felt this was a game changer and figured I'd give it a go.The transaction and pick up went smoothly. Nearly 2 months on, I'm very impressed with the car and the service. I can't recomend NEO enough.
Shoaib A
Very easy straight forward transaction. Spoke to j*** on the sales team, top bloke kept me informed and made the transaction as smooth as possible. Would recommend for hassle free motoring
Jonathan C
Excellent professional service, especially in these current times. I fully recommend NEO car sales ltd, the car was as listed, finance arranged & delivered shortly afterwards. Many thanks
Daniel H
Josh was very helpful and the whole process was straight forward, he was very reassuring with the car buying
Bruno M
Just got my new car with Autotrader. Great service, quick response very friendly and helpful staff. I really recommend!
Mark W
JOSH WAS VERY HELPFUL AND MADE EVERYTHING SO EASY IN PURCHASING MY CAR HE EXPLAINED EVERYTHING AND SENT ALL THE PAPERWORK THROUGH EMAIL PRIOR TO COLLECTING THE CAR. OVERALL GREAT SERVICE. VERY HELPFUL AND VERY INFORMATIVE WOULD DEFINITELY USE THEM AGAIN.
Chloe A
No complaints at all, very happy with our new car & the service we received. Even in COVID times! Definitely would recommend :)
John R
Outstanding service from start to finish, being a older gentleman if someone had said i would be buying a car on a click and collect service i would of said someone was having a laugh. ( due to covid this was the only way forward.) But in all honesty it was the best thing I've ever done,i knew what kind of car i wanted so that made it a bit smoother took me a day online to fine my beautiful Nissan Qashqai from NEO cars . I have to say the salesman from NEO cars was so helpful he went out of his way to help me nothing was to much trouble at all even when i said i was hoping for more money for my car he came back with a better offer. When picking up the vehicle i noticed the current MOT was not in the paperwork i pointed this out and i was told everything is online now, but i am old school and asked if i could have a copy which i got straight away . All in i have found NEO cars to be a Honest genuine car dealer who made my whole experience hassle free what more could i ask.
Adil T
Excellent experience happy customer , very friendly and helpful , due to covid I couldn't see the car so I've only seen pictures and videos and I'm glad I did i received a good customer service and all information i needed and the car its as described, highly recommended.
Andrew C
No pressure sale. Hassle free purchase, easy transaction and would recommend.
Stuart W
Very easy to deal with, communication was first class and the whole process very efficient given the COVID situation. Really pleased with the car purchased and it was priced reasonably; well recommended.
Alan P
Excellent experience from start to finish. They were answering my questions and keeping me updated during the working day and into the evenings. Would recommend NEO to anyone.
Leanne B
Neo car sales looked after me from the first phone call. Great communication from start to finish. Would definitely look here again if I needed another car
John P
No nonsense sales approach. Seemed very honest. Looked after me very well.
Natalie L
Absolutely fantastic service from start to finish. Can't fault the company/staff in the slightest. I had a very small issue with the car, he's been on hand with communication perfectly. Car is in the exact condition I was told it would be and I felt no pressure or rush to accept the sale. I also felt I could trust this company in the purchase of the car purely based on the customer service I received which I haven't found before in purchasing a car.
Nicola M
My experience was quick and very easy With good communication from Josh. Will definitely recommend them when buying a used car. Over the moon with my purchase.